Category Archives: Customer Focus

EXTERIOR CLEANING OF HIGH RISE BUILDINGS JUST GOT EASIER

1-April 2016

Brea, CA—Helicopter buckets (helibuckets), also known as bambi buckets, are not only used to deliver water to aid in aerial firefighting anymore but are now used for exterior cleaning of high-rise buildings. Contract Services Group, Inc. (CSG) has jumped on this new use of technology and has outfitted a helicopter loaded with deionized water in its Bambi bucket. Why helicopter bucketdeionized water? The use of deionized water helps reduce the speed of buildup, as there are no minerals in the water due to the purification process. These minerals usually adhere to the glass and attract debris from the environment.

Bambi buckets hold anywhere from 72-2,600 gallons of water. The size and elevation of the high-rise building will determine which size bucket the cleaning crew will use.

It was recently discovered that using these helibuckets are the most efficient and fastest way to clean the building’s exterior and windows. The pressure released when the water is dropped onto the building has enough power to clean the windows in one quick motion, never leaving streaks.

Helibuckets usually contain fire retardant foam used to cool the fuel of the flames. However, when used in exterior cleaning, this foam is replaced with a cleaning agent to help wash away buildup from the building and deliver a protective coat to all glass material. The protective coat helps prevent damage to the windows and increases the amount of time between cleanings; saving both time and resources for the owners of the buildings.

To start saving and keeping up with the trends, hire CSG for all your exterior cleaning needs.

P.S. April Fools!

Contract Services Group, Inc. is also an ISSA CIMS Green Building Certified with Honors Contractor. To learn more about the CIMS-GB certification visit http://www.csgcares.com/cims

To learn more about Contract Services Group, Inc.’s Think Green! Clean Green! program visithttp://www.csgcares.com/why-csg/green-cleaning/.

CSG connects via its Facebook Page, TwitterLinkedInInstagram and Pinterest accounts.

About Contract Services Group, Inc.

Contract Services Group, Inc. provides commercial janitorial, window cleaning, and window washing systems. CSG’s online presence is located at http://www.csgcares.com and http://www.windowwashingsystems.com. CSG provides janitorial and window cleaning services throughout California, Nevada and Arizona, and provides window washing systems nation wide.

How to Develop a Facility Maintenance Program

A facility maintenance plan establishes the routine maintenance procedures for your facility.

As a facility manager, you can determine your preventative maintenance list and task schedule by outlining current processes and which staff members handle each task.

Determine the benefits of outsourcing your maintenance staff by comparing costs for in-house maintenance with a full service managed program.

A preventive maintenance plan includes:

  • the purpose of the maintenance policy,
  • general methods for developing a maintenance schedule,
  • inventory list,
  • who is responsible for ensuring inventory,
  • maintenance tasks that are regularly performed,
  • who is responsible for the general oversight of maintenance.

Develop a recordkeeping system including work orders, equipment procurement and staff training. You can hire a contractual maintenance professional to assist in the development of a recordkeeping procedure. A standard operating procedure (SOP) can define task items as routine, emergency, or preventive maintenance. Staff training on all preventive maintenance plans will prevent safety issues and saves costs as employees preform task more efficiently.

 

CSG’s Fall Protection Regulations

CSG Safety Services Group published Fall Protection Regulations article to promote the prevention of common fall hazards.

CSG promotes OSHA fall protection regulations to help construction management, architects, building owners and facility managers prevent accidents and avoid costly and reputation damaging Cal-OSHA citations.

Both Federal and Cal-OSHA (Occupational Safety & Health Administration) found high proportion of fatalities caused by falls occurred because of a lack of fall protection.

Visit CSG Safety Services Group – CSG Safety Services Group, LLC designs and installs window washing systems nationwide. CSG provides inspections, testing and certifications for all window cleaning equipment. CSG provides consulting up to full design/build services. The CSG Safety Services Group promotes window washing system solutions with safety, usability, and cost effectiveness in mind. www.windowwashingsystems.com.

CSG Ethics & Fraud Hotline empowers employees.

Contract Services Group, Inc. announced the launch of the CSG Ethics & Fraud Hotline.

The CSG Ethics & Fraud Hotline will allow any employees to call without identifying themselves to report any work related issues that are detrimental to all our best interests.

Ethics Hotline 866 510 8598

Call Toll Free. All callers will remain anonymous. All calls will be thoroughly investigated. When calling please provide:

  • Details of your concern
  • The names of all individuals involved
  • The dates/times of the incident(s)
  • Where it occurred
  • Any other information for investigation

CSG is proud to join Starwood, Hilton, and Marriott and many others in establishing ethics initiatives to support integrity in business practices.

Since 1973, CSG has provided outstanding results to its clients. CSG has refined the systems, procedures and resources essential to maintain and enhance janitorial and hospitality cleaning services. From its inception CSG has always been guided by the standard established by its founder, provide quality services to our clients at competitive prices, always treat our employees with dignity and respect, and abide by all government rules and regulations.

CSGCARES about Outstanding Customer Satisfaction

Casey Pearce photo2013 has been an exciting year for CSG. We are pleased to announce an amazing 100% account retention for the past twelve months. Check out our Business Excellence 2013 milestones! Read CSG Annual Summary.

CSG has invested in brand communications and client focus goals to meet our mission for continuous improvement. We expanded both our service improvement and recruiting initiatives to build value for the diverse needs of our customers.

We appreciate your partnership and look forward to a great year!

Sincerely,

Casey Pearce
President
Contract Services Group, Inc.